Trius Federal Credit Union
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Mobile Deposits (Remote Deposit)

Enjoy the convenience of making deposits anywhere and at anytime on your Smart Phone1.

FREQUENTLY ASKED QUESTIONS

  1. What checks are accepted by Mobile Deposit?
    • Personal Checks payable to you, up to $3000.
    • Checks drawn on a Business payable to you, up to $3000.
  2. What Checks are not accepted by Mobile Deposit?
    • Government Checks 
    • Checks exceeding $3000, or exceeding the aggregate of $5000 for one day.
    • Checks payable to someone other than you.
    • Substitute checks
    • Foreign Checks
    • Money Orders
    • Traveler’s Checks
    • Checks made payable to a business.
    • Checks made payable to multiple people NOT on a like account.
    • Checks with dates older than 180 days.
  3. What are the basic deposit steps?
    • Endorse the Back of the Check with the words "For remote deposit with Trius Federal Credit Union Acct No. ______”.  This veribage is required to be written on the check as the endorsement.  If missing or not complete the deposit will be rejected.  
    • Enter the amount of the check.
    • Select the account into which you want the check deposited.
    • Take a picture of the entire front and back of the check with your phone or mobile device.
    • Verify the photos are correct, and deposit details
    • Submit your deposit.
    • Save your check for 60 days to ensure processing.
  4. When will my check be available in my account?
    • Funds will not be immediately available.  The funds from your remote deposit will be subject to holds at our discretion and are not subject to our funds availability policy.  You are responsible for verifying the status of a remote deposit after you have made the deposit and before using the funds.  
    • Save your check for 60 days pending any deposit issues.
  5. Will I be notified if my deposit is not accepted?
    • If your deposit is not accepted you will receive an email (at the email address you provided) from Trius Federal Credit Union with-in one business day, notifying you of this action.
  6. What is the best way to help ensure the check deposit?
    • Close all other running applications.
    • Confirm the amount you enter matches the amount of the check.
    • Verify you have endorsed the back of the check correctly.
    • Flatten out crumpled and/or folded checks.
    • Take check picture with good lighting.
    • Place the check on a dark, non-reflective surface.
    • Take picture from directly above the check.
    • Make sure the check fits in the horizontal and vertical line guides.
    • Keep the phone steady.
    • Confirm the entire check is visible and in focus before sending.

1Mobile carrier rates may apply. Please consult your wireless plan or provider for details.

Main Branch

2915 2nd Avenue

PO Box 1329

Kearney, NE 68847

Phone: 308.234.9311

Toll Free: 888.838.5328

Fax: 308.338.9932

info@triusfcu.com

Equal Housing Lender
Federally Insured by NCUA
© Copyright 2021 Trius Federal Credit Union. All rights reserved.
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